At Preston Technical, we pride ourselves on providing a unique adhesive tape converter customer service experience that sets us apart from other product suppliers. Our focus is on transforming products of your choice into the best format for your needs, rather than just selling you a product and sending you on your way.
The customer journey with us begins with choosing the best contact method for you. Whether you prefer to give us a call, drop us an email, or arrange an in-person meeting, we are always happy to discuss what you need our help with. We understand that every customer is different, and we want to make sure that you get the support that is right for you.
Once we have established contact, we will begin learning what you need. This involves gathering information about your project, such as what materials you are working with, how big the pieces need to be, and whether you need special shapes with precise measurements. We take the time to understand your requirements fully so that we can create a solution that meets your exact needs.
With a brief in hand, our CAD staff can quickly design and create a prototype of your product. This allows you to test it out as soon as possible and make any necessary changes or tweaks. We know that time is often of the essence when it comes to product development, so we work hard to ensure that our turnaround times are as fast as possible.
Finally, once your product is perfect, we will ship it to you. But our commitment to customer service doesn't end there. If there are any issues or changes that need to be made, we will continue to work with you until your problem is solved. We want you to be completely satisfied with your product, and we will do everything we can to make sure that you are.
So if you're looking for a supplier that does products a little differently, get in touch with Preston Technical today. We would be delighted to hear from you and help you to transform your products into the best format for your needs.